Multi-reference field not imported for most of the CMS items

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1

Most of the items for my multi-reference field ‘Company City’ are not being imported. Just some of them are.

I have no idea what the issue is here. The mapping seems to be correct and all other things as well because for some of the items the multi-reference field is actually mapped and imported.

In the CMS item preview the multi-reference field is actually filled.

But when I import, for most of the items, the multi-reference field is not imported.

See an example here of an item ‘Advantage Tech Services’ which is imported without the ‘Company City’:

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You can see here that for that item the Company City should have been ‘Atlanta’.

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You an see here that Atlanta is also available for the multi-reference field when I add it manually (it is present in the cities collection list):

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image2557×1222 230 KB

Now the question is, why is Atlanta not imported??

And why does the Company City for some items succeed, but for most not?

Bug?

Here’s my read only:
https://preview.webflow.com/preview/herohunt?utm_medium=preview_link&utm_source=designer&utm_content=herohunt&preview=84479a88935fc7fc9759347c5ac65d91&pageId=6387a41eded59384cfa37f07&itemId=6387a4df5e5c12b4e5b47f80&workflow=preview

2

SOLVED
This is a bug
Webflow Support offered a workaround:

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3

Hey Yuma,

I am having the same issue with importing via CSV for reference fields — they are not recognized even though they exist. I tried cycling through via the NEXT button in hopes of that working, but that doesn’t seem to resolve the issue for me. Any thoughts? Am I missing something?

4

You can use PowerImporter to Update Webflow CMS with a CSV import and set the multi-reference fields. It supports any value for the multi-reference field, as long as they uniquely identify the CMS item, e.g. slug, CMS Item ID, internal id, etc.