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Modal window appears only on first visit (Safari)

Hi all,
Hope someone can help me with this problem.

Thank you,

Modal PopUp working/opens only on the first visit, on the second visit the window does not open. This behaviour only appears in Safari (mobile and desktop)

Steps to reproduce:

  1. Opes Safari
  2. clear all cookies
  3. navigate to ( (English page comes up automatically)
  4. on English homepage, click “book a demo” button (WORKS)
  5. Close the modal
  6. On the top right side select DE language
  7. on German homepage, click “book a demo” button (WORKS)
  8. Close the modal
  9. Select EN language on the top right
  10. on English homepage, click “book a demo” button (does NOT work)

Here is my site Read-Only: LINK


I’m using a no-code tool called Popupsmart. You can easily set up when the popup will display, and there are lots of triggers as well.

If you are looking for video popups, email popups, contact and signup forms, coupon displays, etc., you can give it a go. It has a free version.

Hope it helps

Hi Nina,
Thank you for the link!

I had to change the design of the pop up because I could not leave it buggy. The Popupsmart looks like a useful tool, I think I will use it in the future

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