Logic not sending payload data

Hi,

I was wondering if there might be any reason why logic doesn’t send payload data or make available some webhook outputs for emails?

I’m struggling to send myself a very basic email notification through logic when a user changes their account information and am finding that

  1. The data is not sending through via email - The test to apply the data provided all the relevant fields and their data. I only get the fall back when sending an email.

  2. Some fields - namely the “accepts-communications” field is available to share within the webhook output, but not available to select in the send email action.

Does anyone know why this might happen?

Cheers.

hi @Jodie as is mentioned several times in requests with Logic issues, the Logic was never finished (still in Beta) and WF doesn’t continue on it _(at least they didn’t announce anything new about Logic) and is not ready for production. Recommendation is not to use Logic until WF officially release V 1.0.0.

Hi @Stan , I actually just got it working.

I had to publish it live (and test it live) for it to pick up the data. I was only in the non live test environment before, it picks up the info now and not the fallback.

Instead of just a one a step flow to send an email I set up a conditional with different email notifications based on the data that was available in the webhook output but not available in the email action.

I just had to think about it a bit differently. Works a treat now.

2 Likes