Links Don't Work When Live (Divs are set to None in Designer but will appear as flex when live)

I’ve created a popup survey that appears on the page after a user clicks on a button (which redirects them to a video link on a separate tab). Upon searching this forum, I’ve noticed most answers are that people have set “Preloader” to Flex instead of None, which I guess covers up the entire screen even though you can’t visibly see it.

I inspected my site and I see that my “Popup-Wrapper” is still set to Flex and when I change it to None in the inspector, I am able to interact with the page. However, I am confused because I have set the “Popup-Wrapper” to “None” in the Designer. I set everything inside of Pop-Up Wrapper to None as well just in case something was going wrong there but that didn’t fix it either. Is there anything else I’m missing here? I’ve also used a Hubspot Integration to get the form on the page. Could there be something there? Thanks!


Screenshot 2024-06-14 at 16.25.47


Here is my site Read-Only: LINK

hi @meguna the best way to get help is to follow the forum post guide.

When posting please:

  • Required: Share your project’s Read-Only link and live site’s Published link
  • The read-only link is a special URL generated in the Dashboard to allow others to view your project in the Webflow Designer. How to get your project’s read-only link?
  • The published link is the webflow.io subdomain where you can view the live site with custom code running. It is IMPORTANT to share this link, as custom code (eg. javaScript) does not run in the Designer.
  • Describe issue in detail including what page, section and/or element is localized
  • Upload as many screenshots as possible or provide screencast videos to help others help you faster
  • Add a description and/or post a link to a working example of what you’re trying to achieve
  • Reply to users by tagging using the @ sign followed by their forum username like this: @forumMemberName

Hi, @Stan thanks I have fixed the link now