Streaming live at 10am (PST)

Issues with custom domain

Hi All,

I’m having issues adding a custom domain. the domain is from Wis, they have absoultely no support
Please assist. tell me if i’m doing something wrong. Any assistance will be apprciated

Hi @NikiiClues! Thank you so much for reaching out!

It looks like you have a CNAME configured for your custom domain rather than for your www subdomain:

Can you change that CNAME record Host Name to instead?

Thereafter, be sure to set your www version of your custom domain as the default domain and re-publish your site to your custom domain.

​Please let me know if this solves the problem.

If not, I’m happy to help further! :bowing_man:

Awesome. tried it and worked. thanks a mill

1 Like

This topic was automatically closed after 60 days. New replies are no longer allowed.