Streaming live at 10am (PST)

Issue with scroll header on Windows machines

Using the Fly Template, the following occurs on windows machines when the visitor scrolls (and sees the scroll header).

How can I get rid of the scroll bars within the scroll header?

Thanks for your help!

Hi @Daniel_Luebke,

Thanks for reaching out to the forums! Sorry about the scrollbars showing up. I know this must be frustrating.

I took a look at the fly template “out-of-the-box” using BrowserStack and checked back all the way to IE8/WIndows 7 machines and it seemed to work as expected. I also checked current IE10 & 11 as well as Windows 8 & 8.1.

I’m happy to take a closer look though. Could you please send me your site’s read-only link so I can take a closer look? More info on read-only links here: http://help.webflow.com/sharing-your-public-webflow-site-link. Also, include a few screenshots, your browser, operating system, and device info, if possible. It will help me debug this issue much faster. (e.g. Chrome 33.0.1750.152, OS X 10.9.2, Apple Retina MacBook Pro)

Thanks Daniel! I’ll be standing by for your reply. :smile:

Cheers,
Will

Hey @thewonglv - thanks for reaching back, especially so fast!

Here’s the link: https://webflow.com/design/servicerocket?preview=57ee17fcd61f3c7533283d9a49e9e759

I’m still working at getting more screenshots, browser, OS info from the user who raised the bug.

Thanks again!
Dan

User has: Ubuntu 14.04 with Firefox 32.0

Hi @Daniel_Luebke,

Thanks for the info! I took another look using FF32 and Windows 7 (My BrowserStack account doesn’t appear to have a “Live” test for Ubuntu OS).

I’m not seeing any navbars though. I’ve heard of a similar issue before but a solution escapes my memory. Perhaps it’s an overflow issue, but I can’t recreate it on my machine or emulator to be sure.

Have you had any luck with this?

Cheers,
Will

1 Like

Hi Will - thank you for your perseverance! I am happy to report the issue has been solved. You were right - it was a matter of turning the overflow to hidden. It did the trick, perfect.

Thanks again!