I can´t create products, although I have a Ecommerce site

Hello,

May you can help me.
The problem is, I can´t create products.
The error is:
You’ve created all the items allowed on your current plan. Add CMS Hosting to create more.
I don´t know what is the problem - i have managed plan with e-commerce site with 500 products. - so May you could help me.


Here is my site Read-Only:
https://preview.webflow.com/preview/druckkultur?utm_medium=preview_link&utm_source=dashboard&utm_content=druckkultur&preview=52752aec99dfab97f3e15e2993818425&workflow=preview

druckkultur.webflow.io

This could be related to variants. Each product variant counts towards the item limit for your site plan. Understand item limits for your site plan.

Thank you for your answer - but I don´t have some variants. I have 0 products - and I could not create one - my managed site plan is ecommerce with 500 products - so i don´t know what is the problem

If I import products with a csv-file - it runs. Now i have 5 products - but if I want to create a new product i alway have the same error
You’ve created all the items allowed on your current plan. Add CMS Hosting to create more.

Can anyone help me?

@druckkultur - Why not open a trouble ticket with support?

I had open a ticken with support - but till now I didn´t get an answer