HTML video missing in Staging (, but visible in Designer / Preview?!

Hi there

I previously had an video embedded on the site to auto play on Desktop and Tablet. Did this through using HTML component:

  1. Adding a Background Video component, then use the link that WebFlow generated for my HTML code.
  2. Hide the Background Video
  3. HTML component code
<video autoplay loop muted style="max-width: 100%; max-height: 100%; display: block; overflow: hidden; border-radius: 1px;"> 
  <source src="" type="video/mp4">

The hidden background video:

This worked fine till I uploaded a new video to replace the old today (i.e. and generated a new Webflow / S3.Amazon URL). Now it:

I’m not sure if it’ll be resolved if we publish to Production site. So thought best to fix it before I publish.

On Designer & Preview:

On Staging site:

Read Only Site

Any idea why this is?


The video not working (chrome).

Failed to load resource: the server responded with a status of 403 (Forbidden)

Maybe upload the video again and/or check the permissions for this file.

This is not related to webflow. Maybe the answer her:

Hi @Siton_Systems (Ezra), it does seem to be the video.
In one of my old Webflow backups, I had this link:

which works.

I wonder if Webflow has shifted the storage from to Amazon S3 since then.

Any video I upload as Background video goes to S3.Amazon and fails to play.

I switched over to Dropbox for the video which has solved the issue.

Anyone reading this, you’ll need to replace with in your url


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