How to Configure Sygnal Attributes v5 to Handle Cyrillic Characters in Basic and Custom Fields?

Design help Custom code
1

Hello,

I’m working with Sygnal Attributes v5 for Webflow to handle user account data, including both basic fields (like name and email) and custom fields. However, I’m running into an issue where data containing Cyrillic characters causes an error when processed by the btoa() function. The error message is:

Uncaught (in promise) InvalidCharacterError: Failed to execute ‘btoa’ on ‘Window’: The string to be encoded contains characters outside of the Latin1 range.

Could anyone advise on the correct configuration or approach to handle Cyrillic characters in both the standard and custom fields without causing issues with base64 encoding? Is there a specific setting or workaround within Sygnal Attributes v5 to fix this?

Thank you for your help!

Here is my site Read-Only: Webflow - Media Paper Planes

2

Hi Paper Planes-

Make certain you’re using the latest version of SA5 User Info, it uses an alternative encoding approach for the data cache. If you encounter issues there, the SA5 forum is the best place to go.

However User Accounts will be sunset by 2026 so there’s likely not much value to continued investment in it.