Maybe it’s because I’m in the Southern Hemisphere but I find support VERY slow and this is not the first time. I’m on my second day waiting for a response and still nothing. It’s a little frustrating as my question is a very general one and I probably should not have to ask it in the first place. It’s not covered in the billing documentation and I went to the forums first and found the question asked two times by other people wanting a response with no answer. Question about upgrading fees from Basic to CMS - #3 by MattBott
Maybe I’m using the wrong contact method? It’s the Webflow Custom “Success” message window. Is the university contact page form at Webflow Customer Support | Webflow University any faster?