I’ve just finished a site which was published first time round with no issues. Hosting is with IONOS (1&1).
My client then asked why there was no www.sitename appearing as she thinks a lot of her clients will want to type in www. for piece of mind when typing in through a search engine.
I then went back to IONOS to request a CNAME which wasn’t available previously, as I had only submitted ‘A’ types using the generated codes with Webflow in the Hosting section. I was under the impression that this was needed to then direct to a www. url.
The tech support person requested the instruction video that I used but it seem to confuse them even more! They eventually said that I should reset the settings on the hosting site and start again.
I did this and have subsequently tried many variations using webflow generated IPs:
- A types only
- A and CNAME types
NOTE: The only other ‘TYPE’ entries are MX and a SPF
After trying all these possibilities, the site seem to get stuck trying to load a double www. address.
As a side note, I’ve also noticed that IONOS now creates a 2 A entries, a @ and www Host name for the two values that Webflow generate in the Custom Domains section of the Hosting tab.
I did do a search on the forums and have seem that this isn’t the first time that this has appeared but again, it was a little difficult to find where the problem originates. So, is there any kind-minded Webflow user out there that can shed any light on how I tackle this?
Thanks in advance.
Here is my site Read-Only: