I need some advice on a thing that is bothering me quite a lot: my website is creeping upwards. To work on the bottom of the page first requires me to scroll to the very top. If i click anywhere, it begins scrolling upwards.
In searching for forum items that might address this problem, I read that to stop unwanted horizontal scrolling, one must hide the overflow. So i tried doing that to all my sections and containers, but it didn’t do anything.
I also tried to fix the problem by trying to build in other browsers (currently using Firefox); Brave and Opera. The site wouldn’t even open on those browsers.
If you have this issue while working in the designer, make sure that you’re not running any browser extensions as they could be the source of the problem. Also make sure you are running the most recent release of a supported browser on a supported device. If you have taken these steps and continue to experience the same issue I recommend that you open a trouble ticket with the Webflow support team.
If instead you are referring to behavior that appears on a published site, then please share a link to that and provide details about your platform, browser and version. This would assist in potential debugging.
Thanks very much for reading, looking and commenting. I appreciate it.
A couple of days ago, I upgraded my mac OS to Monterey 12.6.3, and this morning, upgraded my browser to the latest Firefox 109.0.1. It seems to have made the problem worse, if that is possible.
I’ve not added any extensions to my browser, but checked to see what, if anything, is running as an extension. There are two:
OpenH264 Video Codec provided by Cisco Systems, Inc.
This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec.
Widevine Content Decryption Module provided by Google Inc.
This plugin enables playback of encrypted media in compliance with the Encrypted Media Extensions specification. Encrypted media is typically used by sites to protect against copying of premium media content.
Both of these are automatically updated by the browser and were last updated in July and November of 2022. I have no idea if either of these would affect the designer of Webflow.
I will open a trouble ticket. Thanks for your help!
@Cymatic - Try using a chromium based browser (MS Edge, Brave, Google Chrome) and see if the issue is present there. Webflow really does really not consider Mozilla Firefox a supported client.
Webflow officially supports the Designer on the latest version of Chrome or Safari’s evergreen release, plus 2 versions for varying update cycles. Webflow also unofficially supports the use of all modern browsers.
Yesterday after we spoke and I submitted the trouble ticket, I did give Safari a try. The problem doesn’t happen inside of the Safari browser, so I’m using that now.
Thanks very much for responding to me. Your comments were very helpful.
