“msg”: “Route not found: /api/v1/form/5c2d6028465264925d1a4ddc/signFile”,
“err”: “RouteNotFoundError: Route not found: /api/v1/form/5c2d6028465264925d1a4ddc/signFile”,
Hi @Ricardo_Pasten_R thank you so much for joining our community and for sharing this issue.
It may be that the form settings require a login to access the content which can be updated in your form settings within your site.
Please note that you would need to submit new form submissions as the old ones may be behind the login requirement.
If that doesn’t help to resolve the issue, then this seems like a sensitive account / technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Please contact our Customer Support Team.
One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!