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Getting an error when trying to add the SSL CNAME record

Hi there

So the main issues I’m getting is that the url of my client’s website returns as

I think it might be due to the SSL certificate that may be lacking. But when I try to add the appropriate CNAME records I receive this message:

“The record can’t be created because a corresponding A, MX, NS or TXT record already exists.”

Here is what the other CNAME records look like

What am I doing wrong?


I have the exact same problem.
I also contacted my Domain Hoster and they couldn’t detect a problem, so it must be located at webflow.