Form not sending responses on Submission

https://www.loom.com/share/b753ce5063614e6cb4e94057d4a18e9c?sid=e72912c5-9b44-4814-9f64-de4f53aa0606

Essentially no response is generated when I click submit, this is very meticulous and has taken me a lot of time to figure out, I even hired a “web flow expert freelancer” and he was unsuccessful.

https://preview.webflow.com/preview/streamlined-solution?utm_medium=preview_link&utm_source=dashboard&utm_content=streamlined-solution&preview=a3d3124e08cf2b6ea2e74c8139efa11b&workflow=preview

Welcome to the forum @MilesBrown :wave:

You’re having this issue because you’ve manually filled out the forms “action” field by adding a url to it:

When you do this, you are telling Webflow to not use their built-in form capture service. Instead you’re saying that you wish to bypass this Webflow service and handle all of the form submissions (and capturing the submission) yourself.

  • That’s why there is no form submission generated in your Webflow project settings.
  • That’s why you don’t see the typical success / fail message upon form submission.

If you’d like to capture that form submission through Webflow, simply move the url from the forms action field, to the forms redirect field:

Screen Shot 2023-07-17 at 8.17.43 AM

This tells Webflow that you would like to keep using Webflows service to capture the form submission, but you want more control over what happens after the user submits that form (versus getting the default success / fail message).

Give that a try, republish, submit a test, and then go back to your project settings and you should find the form submission captured.

Thanks so much for your response. You are an absolute legend! I was quite stressed about this issue but it was after all just a simple fix. I am glad there are individuals like yourself in this community!

Don’t worry about it. Glad it now works. Things like that can be incredibly stressful, especially when it comes to client work and tight deadlines.

BTW, the video (and share link) was very helpful. Just ask questions here again by taking the same approach if you bump into anything else.