Finsweet Cookie Consent - is it working? Help!

Design help Custom code
1

Hi all,

I’m moving to Webflow as my website development tool of choice and I’m based in the UK so having a GDPR compliant Cookie consent is essential, in my opinion.

I’m trying to get the Finsweet option to work and have followed the Tutorials on Finsweet and can’t see what I’m doing wrong, if anything. However, the main finsweet youtube video by Joe Krug:

(Cookie Consent Cloneable)

About 17 mins in, Joe, demonstrates the cookies not being served until he accepts. His demonstration shows no cookies to begin with until accepting them. However, when I do the same, I keep seeing cookies before accepting them. I’ve tried clearing cookies etc but they still seem to exist before I accept them. Also, when I use Edge as my browser instead of Chrome, there are less cookies to begin with, but still some.

cookies still being served
cookies still being served1890×934 278 KB

I’d really appreciate some help with this as I can’t launch my site before I get this sorted and I definitely can’t start implementing it on client sites before it’s sorted.

Below is the read online link for my fledgling site:

https://preview.webflow.com/preview/timely-website-design?utm_medium=preview_link&utm_source=designer&utm_content=timely-website-design&preview=5e59967f77dff5f969b0ba3d1b12d857&workflow=preview

Thanks in advance (hopefully)

Carlton :grinning:

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

2

We’re using FS Cookie Consent on a few sites. They have been tested and cookies are blocked until acceptance.

A few points to note, in case this helps:

Make sure the FS script is placed after the scripts that might load 3rd party cookies, eg facebook pixel, GA etc.

The FS script is looking for other scripts in the html with the appropriate attributes, so make sure those are added correctly, and remember certain cookies are “necessary“ and so should load even without acceptance.

Make sure to use option 3 so you have the preferences available. We remove the cookie icon that loads this and replace with a link to “cookie policy” in the footer somewhere.

Check the cookie preferences on mobile. We found a bug that prevented scrolling of the modal, making the whole thing useless. There’s an attribute that is present in the FS cloneable that needs removing but I’m on mobile atm and can’t remember precisely.

Finally I would suggest testing in a Chrome guest window. This is a completely fresh Chrome window with no history or previous cookies, but allows cookies to be loaded.

1 Like
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Hi Steve, sorry it’s taken me a while to reply. I’m still trying to figure out the forum and don’t think I got notification of your reply.

Thanks so, so much for your input. That’s really helpful. I’m going to do some more testing and implementation based on your experience.

Thanks again. I really do appreciate you taking the time to reply.

Cheers

Carlton

4

Hi again, if you haven’t already found a different solutions/wordkaround, this should all be working now :+1: Joe Krugg said he’s re-raised and sorted with the team. When I checked, it did indeed seem to be fixed.