Building my new site - we use Mailchimp for integration. The web form was working in webflow and also works in Mailchimp, however I think the error (‘OOPS, SOMETHING WENT WRONG WHEN SUBMITTING THE FORM’) is potentially coming from these radio buttons on the webflow version.
@CharlotteatGO - you need to make sure the names of your fields match exactly with the field names in MailChimp so that the data can be passed between the systems. For instance:
In Webflow the name is FNAME for the first name field, whereas the MailChimp form is expecting the value MERGE1 for the first name field. These need to match.
I think your radio buttons may work as the name of the group and values match between the platforms. But fix that first issue and see what happens.
@CharlotteatGO - I was incorrect, should have checked the network panel first.
Mailchimp is expecting different values in your dropdowns:
jQuery3510965031003131481_1627151898205({"result":"error","msg":"10 - Value must be one of: B2B, Consumer Goods, E-commerce, Financial Services, Fin-Tech, FMCG, Healthcare, IT\/Tech, Leisure & Hospitality, Professional Services, Public Sector, Retail, Sports, Utilities (not Fourth)"})
You can have the labels in Webflow display any way you want, i.e. Fin-Tech could be displayed in the dropdown as Financial Tech but the value has to be Fin-Tech.
These are the values for that dropdown in Webflow: