Hi everyone,
I need help with my Request Service or Quote page.
The embedded HTML is working on web, not on mobile. How can I fix this?
Here is my site Read-Only:
https://preview.webflow.com/preview/the-monitoring-centre?utm_medium=preview_link&utm_source=designer&utm_content=the-monitoring-centre&preview=d7a26ad669a68575555548206ad37179&pageId=62d784bf56c60b7558b5f6aa&workflow=preview
Hi @aliciatmc,
This looks like a browser issue - cookies for cross-site resources are now blocked by default (iOS 13+). Source.
On iOS, if you go to Settings > Safari and untick âPrevent Cross-Site Trackingâ then refresh the page in Safari, does the iframe work?
Hi @mww
Thank you for your response.
Yes, it did work! How will I know this will work for other people though?
This is going to be a landing page where we send clients.
Hi @aliciatmc,
Iâm not an expert on this but I think itâs related to the link youâve added having tracking scripts on it.
You can test by replacing the link within the iFrame with src=âhttps://www.webflow.comâ and it should display on iOS devices without having to disable âPrevent Cross-Site Trackingâ.
If this is the case then the issue is stemming from servicem8 so it may be worth contacting them about this issue.
Sorry, I wish I could be of more help. It would be great if someone else who knows more about this could jump in to clarify any info.
Hi @mww
I changed it to webflow and it still didnât work! Thank you for your help though.
Hi @aliciatmc,
Interesting - would you be able to try visiting this site on your mobile: https://iframe-testing-59f24d.webflow.io/
Iâve added both your embed and then a Webflow embed as well and only the Webflow embed is working:
@mww Webflow works but mine doesnât. Very interesting.
I will speak to servicem8 and see if there is anything they can do. I searched this issue on Google and a lot of people have this issue. Canât find how to fix it though.
hi did you build the forms as code in your Webflow - or are you just using the servicem8 forms as a redirect link? we are wanting to build forms similar to servicem8 - none of the templated forms work - so I am having to find a coder to build from scratchâŚ
thanks
