Editor - Changing link block inside symbol, doesn't update anywhere

Davidlin_ch12 · December 7, 2018, 8:45pm

Hey guys,

My client tried to edit a link block in the footer section of his website. This footer is a symbol and should change everywhere else right? After confirming the change, the link reverts back to what it was before.

Any thoughts?

Regards,
David

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Brando · December 7, 2018, 9:22pm

Hi @Davidlin_ch12

Can you please try editing the link once more, then press CMD+S (Ctrl on windows) to manually save the change?

Then let me know if it reverts as it did before. Thanks in advance!

Davidlin_ch12 · December 8, 2018, 2:30pm

Hi Brando, we tried doing this and the problems still persists. We are using the latest Chrome version

Brando · December 10, 2018, 8:15pm

Hi @Davidlin_ch12

Thanks for letting me know.

I did some testing on this end using these steps:

Double click into the footer symbol
Select a footer link
Change the link destination
Press CMD+S
Publish
Test live site — works as expected

Can you please try taking these steps once more — If you are seeing other behavior on your end, can you send me a screen recording of what you see? CloudApp or Quicktime work well.

Thanks in advance!

Davidlin_ch12 · December 16, 2018, 3:14pm

Hi Brando
Sorry for the late reply

The problem is happening inside of the Editor, not the Designer.
We try to change a link in the Editor by clicking the link icon, typing in the link and saving the change by clicking on the checkmark.
When visiting the public site, nothing has changed and going back to the Editor shows the old link again.

I have prepared a video for you: Screen Recording 2018-12-16...
In the video I try to change the link to only www.instagram.com, but going to the public site, it shows the old link.

Thanks for your help @Brando, we appreciate it

Brando · December 17, 2018, 4:16pm

Hi @Davidlin_ch12

Thanks for clarifying and for sharing that video — very helpful in seeing the issue!

So right now there is a known issue in the Editor that the team is working to resolve. The issue is that changing a link will not prompt the publish button. In this case, the change would need to be published before logging out in order for it to go live.

The team is working to resolve this issue though, and I’ll be sure to post back here when I have new info for you

Davidlin_ch12 · December 19, 2018, 10:14am

Thanks a lot @Brando

We look forward to the fix and wish you and the team a merry Christmas.

pepperclip · December 20, 2018, 3:30pm

Hi, client’s of mine are having the same issue
They want to edit links in symbols (links in the footer for example) and the editor doesn’t want to save or publish those changes.

Any ETA on a fix ?
Thanks

Brando · December 20, 2018, 8:01pm

No solid timeframes yet on this one, @pepperclip

pepperclip · December 21, 2018, 2:47pm

Ok, I hope you guys will find some fix.

Until then, happy holidays !

Brando · December 21, 2018, 10:14pm

Hi @pepperclip @Davidlin_ch12

Thank you again for posting out about this issue in the Editor.

I wanted to let you know our team was able to push a fix and you can now save and publish link changes using the Editor!

Brando · January 8, 2019, 3:59pm

3 posts were merged into an existing topic: Editing links in editor mode is not registered as change for publish and not saved

pepperclip · January 8, 2019, 3:59pm

Hi @Brando,
Here’s the link of the concerned project : https://preview.webflow.com/preview/mk-2019?utm_source=mk-2019&preview=463fdd92acb10abc347713310e23288f
But the problem is in the editor / not in the designer…

system · March 10, 2019, 1:00pm

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