Domain shows "connected" but website not showing up in web browser?

I am using Webflow for hosting my website with the domain registered with Weblfow says the domain is connected but when I type in the website address I get the browser message This site can’t be reached’s DNS address could not be found. Diagnosing the problem.

I have contacted customer support and I have attached the screenshots of the the support persons directions to fix the problem.

I do appreciate the help

Screen Shot 2022-02-17 at 8.12.45 AM
Screen Shot 2022-02-17 at 8.14.01 AM


You should create a www CNAME record as defined in the documentation and set that address to default. Making the root domain the default is problematic, however there are detailed instructions on how to do so if that is your requirement.

Thanks everything is ok now, i just followed the instructions on the video and asked a couple of questions with my domain provider.