Im trying to buy a plan for a template ive started using but Im not being allowed to proceed because of this:
When I press the link it takes me to a 404. I cant see anywhere to disable the checkout setting, any ideas?
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Hi there,
To purchase a non-Ecommerce Site plan, you’ll first need to disable the checkout feature in your current site settings. This is required because checkout functionality is specific to Ecommerce plans.
- Open your site and go to Settings panel > Ecommerce > Checkout
- Use the toggle to disable checkout
- Save your changes
After disabling checkout, you can go to Site settings > Plans > Website tab to purchase your desired non-Ecommerce Site plan.
Hopefully this helps! If you still need assistance, please reply here so somebody from the community can help.
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Hey @Adeleke_Azeez_Balogu ! I’m Sef from Webflow’s Support team. I’m truly sorry to hear that you’re still facing issues with disabling checkout. I understand how frustrating this must be for you.
Could you please submit a ticket through our Support Center? Once you’ve done that, send me a direct message with your ticket number. This will help us investigate the issue more thoroughly and get it resolved as quickly as possible.
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My client is trying to pay for a plan but is also facing the same issue and I also can’t find the option to toggle disable checkout and no ecommerce features are active anywhere on the site.
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Same problem here. Client wants to go live asap and I’m getting a “You need to disable Ecommerce checkout first before you can downgrade this Site plan”. It’s This site has no ecommerce checkout enabled. It’s on the Basic plan. I simply need to add 2 locales. Please fix this asap. I’ve also submitted a ticket.