Deselection, Page Load, and Saving Issues

Checking to see if it’s just me, but it’s been about a week or so, and I’ve encountered multiple issues editing in Webflow that I cannot figure out.

Here’s some information on my setup and the things I’ve tried to narrow down where the issues could be coming from:

  • I’m using Chrome but have tried using Incognito windows and Firefox; I still experience the same issues.

  • I actually work on two different computers, depending on whether I’m in the office or working from home, and have the same issues on both.

  • I’ve done a Hard Reload and Refresh of everything Webflow-related with my Chrome browser.

Here are the issues I’m having:

  1. Deselection - I’ll be typing in the style box, or have an element selected in the Designer, and suddenly they just deselect themselves. I have to hurry up and type things before everything disappears, forcing me to start again.
  2. Saving/Publishing - It has been taking 5-10 minutes just to publish lately; it used to take seconds, maybe a minute at most. I’ve also encountered frequent issues where it tells me it’s unable to save, and the alert keeps popping up. I reach a point where I have to refresh because what’s the point of continuing to work if it’s not going to save? This usually means I lose the last few minutes of my work.
  3. Designer Page Load - On some of my pages, it takes minutes to navigate back and forth while having them load. These aren’t pages with large graphics that would trigger size alerts or anything, so I’m not sure what is causing the delay. I don’t mean an extra 10-20 seconds; I mean it takes 1-2 minutes for the page to load in the designer.

Let me know if you’ve found fixes for any of this. Thank you!

Hi there,

To address your site performance and publishing issues, let’s start with some troubleshooting steps. First, having too many unused styles can impact your site’s performance. You can improve this by clearing unused styles from the Style selectors panel and using classes to style your elements more efficiently.

For the saving and publishing problems, try these solutions:

  1. Unpublish and republish your site from your site settings
  2. Clear your browser cache
  3. If issues persist, you can restore a previous working version of your site from your project settings

All the detailed instructions for these steps can be found in our help documentation:

Hopefully this helps! If you still need assistance, please reply here so somebody from the community can help.

Other than unpublishing and republishing, this is an essentially useless AI response that fails to factor in troubleshooting steps I have already mentioned and does not even address the first issue I pointed out.

This is the most telling thing. Check for any shared configurations, like browser extensions you use at both, or a VPN you use at both.

Beyond that they should be pretty distinct setups outside of what a Chrome profile shares.

I’d definitely do a cache clear, it sounds like some of your problems may be due to corrupt cache and weird code behavior. But the slow designer load and the slow publish… I’m not seeing that on my projects but it does seem more sluggish.

You might review apps, etc, and contact support if you can identify a specific configuration where that’s an issue.

Hey @Christopher_Mullan would love for our support team to look into this for you. Would you mind submitting a ticket at support.webflow.com and sending me your ticket number? :folded_hands:

1 Like