Custom Domain Setting question

I have a client that’s trying to connect a new Webflow site in their hosting control panel. I’ve given them the relevant A Record/CNAME etc. but, after 3 days, it’s still not connecting. The web address should be They’ve sent me a screengrab of their domain Control Panel - from what little IT knowledge I have, I can’t tell if this is correct or not?

For some reason I’m also getting www twice when I visit the site?

Here is my site Read-Only: [LINK](Webflow - Rouse Homes)
(how to share your site Read-Only link)