I have setup an Ecommerce website that has the following shipping setup
Order total £0 - £19.99 (Shipping = £2.99)
Order total £20 - ∞ (Shipping = Free)
On the site we are running a 10% discount code that applies to the order total.
- On our website the customer may purchase 7 products for £20.30
- When they apply the 10% discount at checkout their total is £18.27
- Because they are under the free shipping threshold they must then pay £2.99 for shipping
- Their total becomes more expensive than without the voucher applied
Is there any workaround for this where the discount doesn’t impact?
Read only link if it helps but more of a general issue