Connection issues with safari, only when the url is missing the "www."

Hi,

I’m having issues with Safari (only on mobile, I think) where my Website isn’t loading when I put the link without the www.

What’s working : Accueil

What’s not working : triopantoum.com/accueil

Once I’ve gone to the first one, the second one works, but I don’t want new visitors to come to an error on their first visit.

I set up the two DNS A records as instructed, but I still have an issue marked in my settings. I cannot name them “@” but I have been told by the host provider that it would work if I inserted the full URL instead (I cannot add a www. in front).

Here is what my dashboard shows:

What my cpanel looks like:

Any help would be greatly appreciated! Thank you.


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

If anyone has an idea about this, I would be grateful! I’m supposed to deliver the website to my clients soon and this problem is quite damaging. Thank you!

Use online DNS checkers to see how your DNS is being seen by the Internet-

Here I see you appear to have a rogue 3rd IP address;

And maybe a missing CNAME record?

Might contact your DNS provider to sort that out.