Confirm I have set up my email correctly

Publishing help Project settings
#1

This is the one area that is a little technical for me in that the directions on the right side say to include <> fields on the left side and I just want to make sure I have laid out my categories correctly. If someone wouldn’t mind looking here is my read only link:
https://preview.webflow.com/preview/drakart-inc-new-website-portfolio?utm_medium=preview_link&utm_source=dashboard&utm_content=drakart-inc-new-website-portfolio&preview=1f2431bc73a3665ce4be3019ccea25a2&mode=preview

My temp site URL is: https://drakart-inc-new-website-portfolio.webflow.io/

Thank you in advance,
Rob

#2

@rjbiccum we can’t see you form settings from a preview link. Could you share a screenshot?

#3

Absolutely,
image

#4

OK, just tested it on the temp site on WEBFLOW, I received the email in the customer’s email, however, there was no content. Only a message that says “you have received a message…”
Thanks to anyone who can check, perhaps I have a bracket in the wrong place, which is my main concern,
Rob

#6

:thinking: I’d leave out the content in ‘email template’ and try again. If that gets a similar result, email support.

#7

Thanks for the tip Sarah Frison, that didn’t work so filled out a form asking Webflow Support for help. Thanks for the help
Rob

#8

@rjbiccum good to know. I’m sure they’ll get back to you quickly once they’re back from the weekend :slight_smile:

#9

@rjbiccum => You have a typo in the Email Template. {forData}} needs to be replaced with {{formData}}.

CloudApp

That should resolve your issue. I just noticed the issue when I loaded the image you shared, out of curiosity. Easy to miss.

2 Likes
#10

@webdev ha! Excellent catch! Yes, that wouldn’t work :joy:

#11

Thank you Webdev. Also, I noticed when I was exporting code it says to “Host with Webflow to take advantage of CMS… Forms, etc” does this mean I have to host with webflow to use the form element? Thanks, Rob

#12

Webflow’s forms processing engine only works when sites are hosted on Webflow. If you are self hosting, you need to use a third-party form processor or scripting on your host.

#13

Thanks , do you have any recommendations?

#14

I prefer usebasin.com right now. Been rock steady, price is right. Can use for many projects. There are other fine solutions in the University Integrations Topic