i have already upgraded to the LITE plan,
but still get the “upgrade message”,
when I try to export.
I’ve logged out of my account and in again
but still can’t export.
I created this website while it was in
the free version. I wonder if that has
something to do. I hope I don’t have to
rebuild this website again…
Thanks.
Thomas_92
(Thomas)
January 13, 2019, 6:31am
2
Hey @starcrawler69 ,
I am not sure about this issue! Seems super strange, but maybe you can try this.
Cloning Project and then trying
Going Incognito so you can try without any extensions
If that doesn’t work and you’re certainly active I’d just email to support here
They’ll be able to sort it out.
Thanks,
Tom
Brando
(Brandon Roche)
January 14, 2019, 3:24pm
3
Hi @starcrawler69
It sounds like you may have purchased a Site Plan ( like CMS hosting) rather than a Lite plan. We’re happy to get this sorted for you — can you please reach out to us here with more details?
Thanks in advance!
system
(system)
Closed
March 16, 2019, 12:24pm
4
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