Can not transfer site

Can not transfer site error : invalid transfer target

The email is valid. The account does not have a plan connected to it.

Your reply was not helpful!!

This is not helpful and very frustrating that I cannot transfer this website. The client is very willing to pay for a site plan. Right now, I cannot do anything with this site until it is moved.
I’m very upset because I thought I had to close my site plan to transfer it. I paid until Sunday. Now, I do not have full access to this site anymore that I paid for.

Support is really not available!!!

Hi @kat_Leech thank you so much for posting this! It’s possible that the account receiving the transfer does not have enough space for the site to be transferred over.

This seems like a sensitive account / technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!