Can I create zero cost orders instead of product purchases?

Design help Ecommerce
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General feature questions here, so no need for a read only.

I currently have a wholesale product catalogue (where products = CMS items) which I intend to convert to an ecommerce (where products = ecom items), however due to the nature of the business I can never guarantee that the items that are ordered are the same ones that will be shipped. Stock changes rapidly, as well as specifications regarding them, such as weight or country of origin.

My intention is therefore to simply allow customers to place orders, which are then followed up manually by our employees, as opposed to allowing customers to purchase online. In essence, I want customers to simply send a form request with specific products in the form.

My question is: is it possible to create zero-cost products, and make checkout function more as an order confirmation rather than a purchasing check out, and allow customers to receive order confirmation emails rather than receipts?

Also, for this reason, would you suggest I upgrade to ecommerce site plan, or would you recommend that I use third party tools, such as perhaps Memberstack?

PS: Is there a native functionality to save products as favorites?

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I’d recommend you do a quick prototype, but AFAIK $0 sales aren’t supported by ECom.

Memberstack is great if you need user accounts, but it’s not designed as an ECom / ordering platform.

Foxy .io should have all of the features you’re looking for, and integrates into Webflow easily. That’s likely your best approach for these reqs.

Foxy also has a basic user accounts capability ( Webflow ECom does not ), and has a product favorites feature in BETA according to this page.

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Hi @micheldigital.
Josh with Foxy here. What you’re after is possible with our seamless Webflow integration: https://foxy.io/integrations/webflow/

  • Manage products with Webflow CMS (no need for a Webflow Ecommerce plan)
  • Products can have prices or be $0
  • Allow customers to checkout without paying (our Purchase Order option can be customized to be used as quotes, cash, check, etc.)
  • Automatically send customer and store admins an email notification containing contact and product info
  • Customer / user accounts
  • Embeddable customer portal (manage account, view quote/order history, and more)
  • You can even use Foxy to actually charge the customer later on (100+ gateway integrations)

Please don’t hesitate to reach out if you have any questions or need help getting started with our unlimited free trial: hello@foxy.io

Thanks,
Josh

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