Additional Ecommerce checkbox is not visible on published site

Design help Ecommerce
1

Hey guys, I’m working on a checkout page for a client. He’d already designed the page, I was just adding a Terms&Conditions section with a checkbox for the user to agree with it. Somehow the actual box isn’t showing on the published site, only on the designer and preview/reading only page.
Can someone help me?

Here is my site Read-Only: https://preview.webflow.com/preview/net-friends?utm_medium=preview_link&utm_source=designer&utm_content=net-friends&preview=082d2414e3d042c9626c62aa87211a83&pageId=606e4557fa2756dcd3a02941&workflow=preview

2

Hey @Vitor_Orem

From what I can tell by looking at the project read-only link, the additional field component looks good. The published link that you’ve shared is actually the read-only link again. If you can share the published page, I will gladly look at it and see what I can gather from it.

Cheers,
—Matthew

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Thanks for the help, man! Here’s the link for the published page:
https://www.netfriends.com/checkout

4

Thanks for sharing the published link. I’m not seeing anything obvious that is causing the issue.

@Vitor_Orem this does seem like a technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!

Cheers,
—Matthew

1 Like