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Added Video is not playing


I followed the video tutorial on how to add a video to the layout. I’m able to add the video but when I’m on preview and try playing the video, the video frame is disable and doesn’t allow me to play the video.
Thanks in advance for your assistance.

Hi, it would help if you can paste a public link from settings page of your site, to share, then we can look how you have the video setup.


Hi @cyberdave thanks for the quick response here is the public lin

Please go to the contact us page from the pages icon in the design mode.
Thanks in advance for your assistance.

ahaa… well in design mode, page switching is disabled… can you please set the contact us page as the index page for the site? just temporarily, then advise, will check it again…

@cyberdave sorry about that. I have set the conact us page as the index page.

Hi, I checked that public page you shared, and for me, the video is working as it is supposed to. When I preview the page, I am able to select the video and it plays for me. What browser are you using?

Do you have this page published as a regular website, that I can check that site? What is the public website url? The preview looked fine… I can check the published version to see if you have any errors reported.


@cyberdave the video is now working fine. The issue was that my internet connection was very slow. Once I published the site the video was working fine. Thank you very much for all your assistance.

Glad to hear, no problem, happy webflowing… :smile:

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