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404 Page Not Working on externally hosted site

Hello all! Having a problem with the 404 page.

I have created the 404 page in Webflow. After uploading the site to my host, I tried testing for the 404 page by asking for a non-existent page, it does not bring up the 404 page I created in webflow.

My site is not hosted on Webflow. Does the custom 404 page only work if hosting through Webflow? Is there something I can do to make that work?

Thanks!

Webflow Share: https://preview.webflow.com/preview/nanochem-technologies?preview=1e1a1b0f202ea614c92a27dc7ce90eac

Site: nanochemtechnologies.com

Yes

Depends on the server and server software.

@samliew
Thanks for the reply.

The company we host through has our company network servers and the web servers. If I contact them, what do I need to ask them to do? I’m pretty sure they will do what I want. But is there certain terminology to describe what I’m asking them to do?

Yes, the terminology should be called “default error page”.

Check these out

Specify default error page via web.config

Apache default error page from an error code